Also don't forget, out of 10 happy customers, about 2 may write a positive review, where as out of 10 unhappy customers, about 9 will write a negative review.Will rent again with them for sure. Europcar in Portugal. Answer 1 of 18: Does anyone have any recent experience of using Guerin car hire at Faro airport? They don’t answer our mails. Answer 11 of 50: We rented a car by Guerin, Great service, great car. luckily I didn't mind unfortunate and bad experiences and tried my luck due to tight budget. When we arrived at the car it was clear it had damage on the front and 3 of the wheels, bigger than their damage indicator. Rented a car June 2019 from this company (Faro Airport)Staff were very friendly straight forward, and were extremely helpful when we were trying to input info into sat nav, they didn’t leave us until we had sorted it,This was very much appreciated .On return once again straight forward, very friendly lady who dealt with paperwork. Save up to 30% on your car rental! “Guerin car hire rip off Faro Portugal” Written on: 13/10/2013. While beach and golf breaks in the Algarve are still popular during the high summer months, cities like Porto … Out of the 7 days reserved, we wanted to modify our contract at the Guerin counter to 5 days. Compare the best car rental companies in Portugal on Rentcars.com. Overall I was very satisfied with their service. Change settings. All their customers were dealt with in a few mins; desks had 4 - 6 staff to deal with their customers. I then get told that the deposit taken was 75 euros for the tolls but no explanation as to what the balance 20 euros (that makes up the 95 euros) was used for nor why they were trying to debit my card for the full amount of 113 euros instead of just the outstanding balance. Excelente 8.6 +351289889445. Couldn't expect a smoother process. By far the best of all I have experienced so far. If you, like me, have already car excess insurance from a third part company, you're not buying any overpriced additional insurance from the car hire company.Booked a car for a weekend in December in the Algarve with them. “Stay clear -- AVOID, AVOID, GUERIN car rental at Faro” Written on: 20/10/2016 by 472Graham (1 review written) Ireturned car hire on the 19 October after a ten day rental. This includes content personalization and advertising. Aeroporto Internacional de Faro 8001-701 Faro +351 289 889 445 Fax. We rented a vehicle from Guerin in June 2019. I took pictures anyway just in case.Well immediatly after 1 hour I scratched the side of the car coming out of Ikea parking, and later in the week on my way on highway a stone flew into my windscreen and I had a crack which was growing a bit until the last day. She insisted I paid the full insurance but I only wanted to have the additional glass protection and knowing that the car comes standard with third party, fire and theft insurance as standard. When returning the car guess what? The Guerin … Guerin car rental locations in Portugal. The worst car renting experience ever and I will never recommend it! I have difficulty understanding all these negative reviews after my two, recent, excellent experiences with Guerin.1.Lisbon to Faro drop off. service was very fast, staff was very kind and friendly, car was just as described on the outside, clean and tidy, but much stronger then expected. It left me with an impression of bad faith, as if it is a dubious scheme. The answers just go round and round in circles and make absolutely no sense.What also makes me angry is that they didn’t even call me or email me to advise me that there is a bill for tolls and what the amount comes to and that they will be debiting my card, they just went ahead and deducted the full toll amount and when the payment didn’t go through they didn’t even bother to call me to notify me, they just sent my account over for debit collection of which I am then charged a penalty for as well for late payment, yet the very first time since July 2019 that I see any communication about tolls is over 1 year later. It is not fair that I have had to pay a penalty and still pay more over and above what I had already paid for tolls and just get responses with no accountability. For full Avis and Amazon benefits, after logging in with Amazon you'll need to log in to Avis and link your accounts. The car was very clean and in good condition. 3. … staff showed me some damages on the car.I came early in the morning so there was no line and waiting. Although the booking was made to return the car to the same spot, I was offered the flexibility to return it to Porto Airport, which helped a lot. I have used Guerin for over ten years, if you have an issue their customer relations department is a joke, they never reply to emails, I have sent them six, Had doubts about renting a car via Guerin due to bad rates but, luckily, decided to rent anyhow. We got our deposit back no problem. By continuing to use our website without changing your settings, we assume that you accept the use of cookies. definitely would recommend and will rent again via this company. Sort by. Guerin at Faro Airport. The drop off process took only 5 minutes and I was on the shuttle bus to the airport after another 5 minutes. Known for its extensive coastline and white sand beaches, the Algarve is a top travel destination all year round. Guerin (Faro Airport, Aeroporto de Faro, Faro, 8001-701) Discovery (Arrivals Hall, Faro Airport, Faro - Airport) Yes (Faro Airport - Park P4, 150 meters from the terminal, Faro) Avis (Est Aeroporto Montenegro, Faro… Friendly people at the counter and smooth return.The 300 euro reserved on my card for fuel, was released in no time after I returned the car with full fuel.2. After we managed to pay the amount which was on our voucher they brought the car and we left. I wanted to leave my review which is different from other reviews. Great car rental. We wrote them but never got a reply back. There are poor reports of them dating from several years ago, but I'm interested in what they're like now. Discover the coast of the Algarve and its stunning natural landscapes in safety with a rental car from Guerin. I was charged extra for 'switching on the transponder for toll roads' - why isn't it always on? Aeroporto Internacional de Faro, 8001-701 Faro ... Avis . Meanwhile they charged the credit card with additional 200 € without expalantion. Guerin Rent a Car in Lagos, Portugal. ... Avis . The same experience in the garage on rental and return. I think this is important with this company.After reading all the scary stories here I started taking pictures of all the scratches on the car, to which they told me that it's not needed since I have full coverage. Value for Money, based on our customer ratings for Guerin Car Hire in Portugal At Guerin Car Hire, renters can choose from a variety of hire vehicles in Portugal Guerin, provides great service, more … Guerin Rent a Car in Faro, Portugal. Efficient and again friendly. Visitez ce site web www.g uerin.pt. The car was better than I booked, clean and good conditon. I am not affiliated with this company in any way, this is my honest opinion as a customer.I actually had an amazing experience with Guerin. Guerin has the best car rental solutions for your stay in Portugal. The day after return, deposit on my credit card was unlocked. If you are booking through an intermediate website such as Auto Europe or Rental cars.Com etc, NEVER take CDW insurance with those intermediate companies but always take it when picking up the car, in the office of the company which you are renting from.WHY?If you take a CDW insurance with an intermediate rental company, the Hertz or Guerin or whatever company, will STILL block the full CDW amount on your card.In case of damage or an accident, they WILL use the reserved amount on your card to pay for the damage. Excellent 8.5 +351289810120. 2,3. www.g uerin.pt. I had no problems with returning the car nor was there a big line in the office (around 6.30 pm). Read 50 customer reviews on Guerin at Faro Airport and find the best car hire deals guaranteed. Pick-up instructions. arnaque location voiture Faro - forum Portugal - Besoin d'infos sur Portugal ? Had I known that there was still money that was going to be debited by Guerin I would have ensured the correct amount was available for the transaction. Reserve your car now and cancel for free up to 48 hours. Hertz car rental locations in Portugal. I felt I was straight forward scammed. They do not repay your deposit!! I was informed that these were already in their “system”. Do not use... still waiting for money owed from last august. Without Police papers etc, you will have a hard recovering that money.Now, if you take out the extra CDW insurance on the spot, paying directly to the rental company, they will NOT block a large amount of money on your card ( no need because you are fully insured with them) and if you return the car to them, there will be no problem or discussion in case of damage, because THEY insured you, not an intermediate company.This golden tip saved me a lot of hassle in the past and always gives me peace of mind. Do your research and online quote before considering this company!! Reviews. We reserved an automatic rental car for Portugal for 7 days with Guerin using the website Rentalcars.com. Out of the 7 days reserved, we wanted to modify our contract at the Guerin counter to 5 days. Very honest rates. I picked up the car at Porto Z Industrial. +351 289 107 765 . I was assured by the person at the desk the car had no damage and because it was night time all you can do is look for any major damage visible at poor night lighting, making it impossible to detect any existing scratches or minor dents. I first had to pay twice the amount until I showed an Email of my online quotation.Then the lady at the desk suddenly became rude to me and told me to relax even though I was very calm. aptfaro@guerin.com.pt Opening Hours: Week days: 06:00 - 24:00 Weekends and Public Holidays: … Rented a car from this company from Faro Airport Portugal. Find great prices on Guerin car rental at Faro Airport, read customer reviews - and book online, quickly and easily. !Avoid this company at all costs as they are a scam operation. Staff were efficient and friendly. When I brought the car back they confirmed that I will not need to pay anything for these damages and authorised to return my deposit, only leaving 70€ deposit for Via Verde which will be evaluated within next 3 monthsSo all in all I had wonderful smooth experience. Even then it took more that three months to sort out with Guerin frequently asking for the same information multiple times. I started taking pictures of the damage and looked for any form of damage on the car and only now the personnel started to take notes on my rental contract in regards of the damage.When I returned the car the personnel had difficulties finding the damages in their “system” so I offered to show evidence. Estrada do Aeroporto - Monte Negro, 8000-124 Faro… Discover Avis car rental options in Faro, Portugal, Locationswith Avis Rent a Car. When you think these kind of car hire companies would be out of business already...think twice.Typical insurance scammer. Things only started happening when I complained to National Emerald Club (through whom I had made the booking). Cant get in touch with anyone absolute joke of a company. Excelente 8.5 +351289810120. We asked the original bill of the cover ( because we checked at Peugeot and such a cover costs 130 Eur) but they completely ignored our Emails. ... Avis Car Rental Faro Airport 8.2 /10 Firefly Car Rental Faro Airport 8.2 /10 Hertz Car Rental Faro Airport 8.1 /10 Keddy By Europcar Car Rental Faro … The 300 euro reserved on my card for fuel, was released in no time after I returned the car with full fuel. Guerin charges €60 plus VAT payable locally, whereas another company Drive4Fun only charges €10 euros locally. We collected our car from Lisbon Airport on 8 June 2020. When doing your search, keep an eye out for the special offers available on certain brands. The lady didn’t take notes so I told her to do so. 05 April 2013 . 2. Faro International Airport has several rental car companies onsite including Avis, Hertz, and Enterprise. Car hire companies in Faro Airport include Cael, Best Deal, Europcar, Hertz and Avis. On the 21st of August 2020 we received a fine of $177.52 which includes $45.45 of penalties billed from Pagamentos Portagems, claiming we owe money for the tolls. I included the toll road express lane device (Via Verde) in the rental. In the smaller categories of Guerin Faro Airport's fleet, customers will discover economical choices like the Peugeot 106 and Opel Corsa. If for example you plan on making a weekend trip to Seville from Faro, these charges … Select from a range of car options and local specials Through our partnerships with Guerin, Sixt, Europcar, Hertz, Budget, Sadorent, Dollar, JAP, Drive on Holidays, and Avis in Portugal, we provide you with the best rates, like our Algarve Portugal car hire, as well airport rentals, such as car hire in Faro … The deposit was significantly higher than I was quoted for. Car hire offers in Faro airport often … They advertise for a low price on comparison websites we all use and of course you book with them. I'm … 3 days later when we arrived in Porto they claimed that the car had an inside truck cover which was not there anymore.We told them that the car had not inside truck cover and they said ok, just sign.3 days later we received an Email stating that they kept 275 eur from our deposit for the cover. Car rental companies at Faro airport. I can confirm the other awful reviews they've received. We compare all their prices so you get the best deal. I used Guerin in Maderia. Picked the car up at the airport at night time. There was no apology for their error or compensation for the time spent on emails, phone calls and copying and sending documents. Which leaves a balance of less than 30 euros that they needed to debit, my card had more than enough funds for the balance due. Your rental will be serviced by Enterprise Rent A Car. Moreover the invoice that we received was a general invoice and was written on it “Others” and the cost of the cover. Profitable little business, innit? Please note that I paid for full insurance coverage. Subsequently Guerin contacted me to say that they had debited my card for the same journeys.Guerin did not respond to any of my messages. The return was also straight forward. I rented through Enterprise but found out this really means Guerin in Portugal. Falta de rigor na entrega de viaturas. Avis Faro have a great selection of affordable vehicles on offer. www.g ... Arnaque Guerin FARO j 'ai retenu une voiture de location sur internet chez Guerin j' ai paye avec … Posez vos questions et parcourez les 3 200 000 messages actuellement en ligne. Arrived to Faro airport at late evening. Quick & simple online check-in. Very, very good experience with Guerin Porto, staff very nice, no pressure to buy additional insurance. Falta de higiene e cumprimento das regras "Clean and Safe".Apresentação de pesadas contas, para o cliente pagar danos existentes e incompetência de certos funcionários. Then it will be up to you to recover this amount from the intermediate rental company where you took out the extra insurance.... Good luck. I then contacted Guerin about this and was advised that they tried debiting 113 euros from my credit card for the tolls one month after our rental but there were no funds in the account. A long time after the rental was over I was pursued by a debt collecting agency because of non payment of three (of the many) toll journeys, I challenged this and was told that Guerin had informed the toll road operator that I had declined to pay. I also paid a fuel deposit for 75 euro. Kinda of using you as the middleman for insurance fraud but with you taking all the risk. Suddenly there was no problem anymore. 21 Locations See all … CarDelMar who was our agent told that according to Guerin we bought additional cover what was not true, and he washed his hands of that case. Car rental providers in Faro airport include; Auriga Crown, Auto Jardim, Avis, Budget, Europcar, Guerin, Hertz, Sixt and Goldcar. Regularly topping travel polls, Portugal is a multifaceted country to visit. I booked an automatic car from guerin alfragide, I arrived late and the office was already closed (please note that Alfragide office closes at 1pm), I called them and explained the situation that I cannot wait until tomorrow, so they called their AIrport branch and got me a replacement car there. I then asked them what happened to the 95euros deposit payment that we had made, I even sent proof that the funds were taken. Estrada do Aeroporto - Monte Negro, 8000-124 Faro… Enterprise Rent-A-Car, claiming to be the largest car rental company in the world, is to open branches in Portugal’s four major airports including Faro, following a franchise agreement with Guerin … Car Booker compares all their prices and their latest deals, so when you do a … Read on for Golden Tip regarding CDW insurance. Both cars fall into the "mini" category, but are still large enough to … Worst experience ever- Guerin never again. For passengers who would like to rent a car at Lisbon airport, you can find a big group of companies offering car rental at Lisbon airport, including AA Castanheira/Budget, Auro Rent, Auto Jardim, Avis, … we rented cheapest, 5 doors, gasoline VW Polo in September 2019, in the center of Lisbon. Plus using a debit card, plus a huge excess for the tinniest scuff mark that was already there anyway. In Faro… Because I purchased full insurance, I didn't need to pay anything. As in many airports, Faro is served by two groups of car rental operators - multinationals companies and the local car hire businesses. Weekends and Public Holidays: 06:00-24:00. Almost like they knew already where it was exactly... And guess what again... because you did not buy additional insurance with them to reduce your excess to zero, you obviously have to pay for damages you are not responsible for. You can't take any pics or videos to make sure you have evidence of the initial state of the car and even if you do, you can't detect any minor existing damages at night time.I had no issues with the car during my 4 days rental, and that I know for sure. Drove it to the Algarve. You should avoid Guerin if you don’t want to be robbed. My card was also a global card and only used for travel purposes so it only has the funds needed for my trip, after my trip any funds left in that account I transferred back to my normal account.