If your plans change, you can cancel free of charge until free cancellation expires. The venue comprises 73 … We'll also provide transparency over the status of submitted content. Hubert Business - 06/03/2020 Confirmed reviews ALL, Perfect room, poor service at the breakfast, L. J. The room, the bed, everything was perfect. Free cancellation Sofitel Marseille Vieux Port is rated "Superb" by our guests. We want you to share your story, with both the good and the not-so-good. The windows are very old and dirty. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Certain services and amenities may be reduced or unavailable as a result. Want a great night's sleep? This service may contain translations powered by Google. The spa was the best thing in the hotel - with Turkish and Finnish saunas and a great indoor jacuzzi. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Amazing breakfast. Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. Excellent location – show map, Excellent location – rated 9.4/10! This 5-star hotel is within close proximity of Fort Saint Jean and Vieux Port. Guests enjoy the comfy beds. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Fabulous views from everywhere. The toilet door was not closing and the toilet brush was broken into peaces. Please try again. The mechanism for the blinds in the shower did not work. The luxury hotel's decor is inspired by Marseille's history. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. It is always a pleasure to receive positive feedback. Enjoy free WiFi, an outdoor pool, and 2 restaurants. Booking.com does not accept responsibility or liability for any question or answers. Choose Sofitel for the greatest indulgence. If you booked through us and want to leave a review, please sign in first. Best price guarantee! Sofitel Marseille Vieux Port is great for city breaks and business travel in Marseille, France. The facilities are great and the room itself was clean and comfortable. Find all the information on this accommodation with ViaMichelin HOTEL and book at the best price. Light, spacious and luxurious, with marine-inspired decor. Beautiful views at the restaurant. Sofitel Marseille Vieux Port*****, the iconic hotel in the Phocaean city, is a must. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Prices are subject to change. Sofitel Marseille Vieux Port, where the decoration is related to the sea, is located 5 minutes from the beach and 10 minutes from the historic center with its entertainment and attractions, and 20 minutes from the Vélodrome stadium. With a stay at Sofitel Marseille Vieux Port, you'll be centrally located in Marseille, steps from Fort Saint Nicholas and minutes from Pharo Palace. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Guests loved walking around the neighborhood! Popular attractions Old Port of Marseille and Marseille Provence Cruise Terminal are located nearby. Read more, “The location and the view was priceless..the staff was great ! Nearby: heated pool and beach. The pocket doors didn't really close properly, the shower had a leak which would wet the shelf and towel placed there daily, and its temperature dial would move on its own, becoming gradually hotter. Excellent cleaning service. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Enjoy these complimentary benefits with every booking. Amazing breakfast.”, “The location, view from the hotel and room space Some air-conditioned guest rooms have a terrace with harbour views. It looks like something went wrong submitting this. How to get to Sofitel Marseille Vieux-Port from Marseille Provence Airport, Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. ), I already have a booking at this property. Book Sofitel Marseille Vieux-Port, Marseille on Tripadvisor: See 3,012 traveller reviews, 1,523 candid photos, and great deals for Sofitel Marseille Vieux-Port, ranked #10 of 139 hotels in Marseille and rated 4.5 of 5 at Tripadvisor. Sincerely, Nassima A, Room Division Manager, Dear Mrs and Mr B., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. Sofitel Marseille Vieux Port is rated "Superb" by our guests. The maximum number of extra beds and cribs allowed depends on the room you choose. Very disappointing experience! Sofitel Marseille Vieux Port, where the decoration is related to the sea, is located 5 minutes from the beach and 10 minutes from the historic center with its entertainment and attractions, and 20 minutes from the Vélodrome stadium. Catalans Beach is 1,650 feet from the hotel. ft. (150 m²) offers sweeping views of Marseilles, the MuCEM and the sea. It is always a pleasure to receive positive feedback. – A McDonald's bag filled with rubbish remained from the evening to mid-day in the common areas. Carré Bistromanie and terrace: a new brasserie that is as chic as it is trendy. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Send your own question to the property below. We have more than 70 million property reviews, all from real, verified guests. Sadly we went back to the lounge the next night (Friday) and their was no entertainment. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. The Château d’If is accessible by ferry from the nearby marina. WiFi is free, and this hotel also features 2 restaurants and a spa. Respect the privacy of others. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. They're also applicable regardless of the comment's tone. The desserts at the hotel were great.”, This property has taken extra health and hygiene measures to ensure your safety is their priority. Les Trois Forts offers subtle Mediterranean cuisine from Chef Dominique Frérard with his famous breakfast of local products. There are 2 restaurants on site. Sofitel Marseille Vieux-Port, Marseille: See 3,005 traveller reviews, 1,498 user photos and best deals for Sofitel Marseille Vieux-Port, ranked #10 of 138 Marseille hotels, rated 4.5 of 5 at Tripadvisor. The location, view from the hotel and room space Some of the stylish bathrooms include a TV. Our guests praise the restaurant and the helpful staff in our reviews. Loyalty program. The terraces at brasserie Le Carré Bistromanie, gourmet restaurant Les Trois Forts and Dantes Skylounge bar offer the most beautiful view of the Old Port. Sofitel Marseille Vieux Port - Located in the center of the beachfront, comfortable Sofitel Marseille Vieux Port offers good access to a ferry port. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). During times of uncertainty, we recommend booking an option with free cancellation. Some waiting times at dinner at le carré brasserie Few items overall in the hotel reaching their limit of age (window, shower buttons, paintiung on the wall, ..., otherwise everything is very clean, M Business - 02/02/2020 Confirmed reviews ALL. Children 12 and above are considered adults at this property. WiFi is free, and this hotel also features 2 restaurants and a spa. This lets us know our reviews come from real guests like you. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. See 3,015 traveler reviews, 1,523 candid photos, and great deals for Sofitel Marseille Vieux-Port, ranked #9 of 140 hotels in Marseille and rated 4.5 of 5 at Tripadvisor. 끉 Sofitel Marseille Vieux Port, 36 Boulevard Charles Livon - Marseille - France, 1 reviews from the Guests, check-in: 16:00:00, check-out: 12:00:00 The terraces at brasserie Le Carré Bistromanie, gourmet restaurant Les Trois Forts and Dantes Skylounge bar offer the most beautiful view of the Old Port. Good for couples – they rated the facilities 8.6 for two-person stays. The only way to leave a review is to first make a booking. After a review has been submitted, you can modify it by contacting Booking.com customer service. No documents or professionalism. Gabriella did a fantastic job. Bathrooms equipped with double bathtubs or hydro-massage showers. A flat-screen TV with satellite channels and an iPod docking station are featured in the guest rooms at the Sofitel Marseille Vieux-Port. The breakfast on terrace was great and spectacular views - what I didn’t appreciate was there was no valuation of being a Platinum card holder, zero. Rooms were spacious, well decorated, clean and super well maintained - they seemed like brand new. Unfortunately my daughter and I did not make it to Marseille. Extremely helpful and friendly staff and great location with easy access to bus/metro links, shops and restaurants. Delight in our luxury French cuisine, from breakfast to dinner, indulging in lunch and pastries in between. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Boasting free access to a spa, sauna and hammam, Sofitel Marseille Vieux-Port also features 3 terraces overlooking Marseille's Old Port. Laura P. Couples - 03/03/2020 Confirmed reviews ALL. Sofitel Marseille Vieux Port*****, the iconic hotel in the Phocaean city, is a must. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. You'll receive an email as soon as the property answers your question. Your current currency is U.S. Dollar, Choose your language. ”, “The location, view from the hotel and room space The second best thing in this hotel is the restaurant and bar area, which has a great view of Marseille’s old port.”, The property usually replies within a few days. Book here : +334 91 15 59 39 / Sofitel-Spa.Marseille@sofitel.com Opening hours : Mondays … Fabulous views from everywhere. I really enjoyed the lounge one night when the singer was there. It features 134 rooms including 24 rooms with terrace, 2 suites and an apartment. Escape at Sofitel Spa during a moment of inimitable relaxation. The service at the breakfast was very poor...the staff forgot to offer us hot drinks and eggs. 36, boulevard Charles Livon 13007 marseille france, AEROPORT MARSEILLE PROVENCE At 30km / 18.75 miles. Sofitel Marseille Vieux-Port takes special requests – add in the next step! Your question will be published on Booking.com after it's approved and answered. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. Find cheap Sofitel hotels in Marseille with real guest reviews and ratings. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. The check in , hotel staff was very helpful and although we came early did the effort to arrange a room”, “Modern, with great view restaurant, near to main attractions”, “We were upgraded to a suite which was amazing. Lock in a great price for your upcoming stay, Find a cancellation policy that works for you, “Rooms were spacious, well decorated, clean and super well maintained - they seemed like brand new. 1 property in Marseille like Sofitel Marseille Vieux-Port was booked in the last 12 hours on our site. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The spa was the best thing in the hotel - with Turkish and Finnish saunas and a great indoor jacuzzi. It is always a pleasure to receive positive feedback. All the services and helpful staff. Beautiful views at the restaurant. Please enter the dates of your stay and check what conditions apply to your preferred room. If you stayed at this property through Booking.com, you can write a review. The most helpful contributions are detailed and help others make better decisions. The desserts at the hotel were great. Thanks! Choose your currency. We're sorry, but there was an error submitting your comment. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. “Rooms were spacious, well decorated, clean and super well maintained - they seemed like brand new. Some air-conditioned guest rooms have a terrace with harbor views. Overlooking the Old Port, adjacent to Pharo Palace, the hotel is a perfect starting point for your visits. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Old Port of Marseille is minutes away. 1254240,1251840,1254300,1216210,1251700|4,1147480,1257320,1257200,1251840|1,1242370,1242370|1,1250860,1174220,1254450,1251810,1251700,1242370|3,1238790,1240620,1255250, Sofitel Marseille Vieux-Port (Hotel) (France) Deals, Amenities of Sofitel Marseille Vieux-Port, Marseille Chanot Exhibition and Convention Center, Chateau de la Buzine Mediterranean Film Centre, Staff follow all safety protocols as directed by local authorities, Shared stationery (e.g. Opened in 1987 and remodeled in 2010, this venue offers guests 134 rooms. Overall a satisfying stay at a very nicely located hotel. Couples in particular like the location – they rated it 9.4 for a two-person trip. Gabriella did a fantastic job. Error: Thanks! Breakfast was excellent. We recommend booking an option with free cancellation in case your travel plans change. El Sofitel Marseille Vieux-Port tiene 3 terrazas con vistas al puerto viejo de Marsella y ofrece acceso gratuito al spa, la sauna y el hammam. Now £134 on Tripadvisor: Sofitel Marseille Vieux-Port, Marseille. Your opinion helps us figure out what kinds of info we should ask properties for. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Guests enjoy the comfy beds. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Brunch, Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Check for travel restrictions. All we ask is that you follow a few simple guidelines. Book Marseille Sofitel hotels and get the lowest price guranteed by Trip.com! This hotel was highly-rated for its very comfy beds. Avoid using profanity or approximations of profanity with creative spelling – in any language. hotel sofitel marseille vieux port 0.91 k.m from the city centre The 5-star Sofitel Marseille Vieux Port hotel, known as the best address in Marseilles, is an ideal stopover not far from the Calanques. Every member of staff a credit to hotel . You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. The luxury hotel's decor is inspired by Marseille's history. Want a great night's sleep? Additional sorting options might be available (by type of traveler, by score, etc...). We are open and certified ALLSAFE: book with peace of mind! Discover a range of flavors in our "Le Temps d'un été" restaurant, Enjoy a moment of relaxation and well being at Sofitel Spa. Boasting free access to a spa, sauna and hammam, Sofitel Marseille Vieux-Port also features 3 terraces overlooking Marseille's Old Port. Pleasant walk into Vieux Port , nice to be away from the bustle . Old hotel, bad service, no equipment, information, amenities, no drinks within minibar, no room service after 11pm (5 star hotel), no ironing board and iron, no information of where to call or how to reach anyone within the room. Private parking is possible on site (reservation is not needed) and costs € 25 per day. Reviews are most valuable when they are original and unbiased. Customer review rating 4.5/5 7,646 reviews, I can take advantage of the Members' rate, French luxury and local cuisine in the world's most exciting city. A cocoon of wellbeing, the Sofitel Spa offers three areas for the ultimate in relaxation: wellness area, spa area and fitness area. Booking.com does not accept responsibility or liability for any reviews or responses. Smart, stylish, and seriously upscale, the Sofitel Marseille Vieux-Port was once the only true luxury hotel in town. The location and the view was priceless..the staff was great ! Love it so much The room are great especially with view on the « vieux Port » Thanks at all the Sofitel Vieux port for making the stay a perfect moment.... Fred, Alexandre Business - 12/10/2020 Confirmed reviews ALL, Highly professional, yet relaxed and peaceful, Nicolas G. Couples - 07/09/2020 Confirmed reviews ALL, - The staff was lovely - Great view - Great amenities, Hermes toiletries never disappoint - The room service was not worthy of a 5 star establishment, the food was beyond average. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. After their trip, guests tell us about their stay. One of the most picturesque neighborhoods in Marseille! ), Couples policies (are unmarried individuals allowed? Don’t include any personal, political, ethical, or religious commentary. This allows us to verify that our reviews come from real guests like you. Booking.com™. Each elegant room includes a mini-bar. Wired internet is available in the hotel rooms and costs EUR 18 per 24 hours. Now $191 (Was $̶2̶7̶0̶) on Tripadvisor: Sofitel Marseille Vieux-Port, Marseille. Check your booking confirmation email to find your booking number and PIN. I will share your comments with our team. I will share your comments with our team. Promotional content will be removed. View deals for Sofitel Marseille Vieux Port, including fully refundable rates with free cancellation. All rights reserved. There was a problem loading the reviews. Dear Nicolas G., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. See 3,015 traveller reviews, 1,523 candid photos, and great deals for Sofitel Marseille Vieux-Port, ranked #9 of 140 hotels in Marseille and rated 4.5 of 5 at Tripadvisor. Double-check your selected room for the maximum capacity. We've sent you an email so you can confirm your subscription. The most helpful contributions are detailed and help others make better decisions. View deals for Sofitel Marseille Vieux Port, including fully refundable rates with free cancellation. Please note that children are not permitted access into the spa. Very poor experience unfortunately for a Sofitel. Service was excellent, Dante’s Skylounge is small but eye-popping view of the marina, and dining at Les Trois Forts was excellent. Curl up in a cozy armchair and take in the spectacular view while our bar staff take care of the rest. Bathroom features (shower, bathtub, etc. The room was nice overall and nice amenities. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We enjoyed an upgrade on one evening, Thankyou. All content should be genuine and unique to the guest. I appreciated my coffee in room every morning. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. Sofitel Marseille Vieux-Port accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Didn’t eat in the restaurant in the evening as so many amazing restaurants in the town . Boasting free access to a spa, sauna and hammam, Sofitel Marseille Vieux-Port also features 3 terraces overlooking Marseille's Old Port. Sincerely, Dear Mr H., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. What topic(s) do you want to know more about? Lock in a great price for Sofitel Marseille Vieux-Port – rated 8.7 by recent guests! To see correct prices and occupancy info, add the number and ages of children in your group to your search. Anonymous Families - 05/02/2020 Confirmed reviews ALL, all staff ok. The nhow Marseille, formerly known as NH Marseille Palm Beach, is a new designer hotel situated in one of the Mediterranean's most beautiful bays.The hotel, built in 1976 and totally renovated in 2018, features modern decor from the likes of Teresa Sapey, Claire Fatosme and Christian Lefèvre, well known designers & architects. Our restaurant is closed but takeout and in-room breakfast services are available. My first choice when I’m going to Marseille. It features 134 rooms including 24 rooms with terrace, 2 suites and an apartment. Good Afternoon, Booking.com’s role is to be a feedback distributor for both guests and properties. Chaleureusement, Nassima A, Directrice Hébergement. Prices are calculated as of 14/12/2020 based on … Stayed over Valentines, celebrating 45yrs together. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Nous sommes heureux que vous ayez apprécié votre séjour parmi nous et que l’ensemble de nos services ait été à la hauteur de vos attentes. I love the breakfast they have the best passion fruit!! Located in the heart of Marseille, this hotel has an excellent location score of 9.4. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. Les Trois Forts: Closed from Mon, Nov 23, 2020 until Thu, Dec 31, 2020, Le Carré Bistromanie: Closed from Tue, Nov 24, 2020 until Thu, Dec 31, 2020, Bar is closed from Tue, Nov 24, 2020 until Thu, Dec 31, 2020, Spa/wellness center is closed from Tue, Nov 24, 2020 until Thu, Dec 31, 2020. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Sincerely, Nassima.A Room Division Manager, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Grand Hotel Beauvau Marseille Vieux-Port-MGallery, Mercure Marseille Centre Bompard La Corniche, Online check-in: Your arrival will be carefully prepared by our team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We do have a Spa which has a relaxing pool Combine taste sensations with cultural beauty while taking advantage of the open air terrace. En vous remerciant, Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams. Excellent cleaning service.”, “Spectacular location and views, overlooking the marina and Fort Saint-Jean.”, “All the services and helpful staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is a magical and enchanting location and the Marseille and Cassis Calanques are also just 30 minutes from our luxurious establishment. Cancellation and prepayment policies vary according to accommodations type. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. The view from our room was breathtaking. Rooms clean and comfortable, breakfast amazing and drinks in the rooftop bar a must . printed menus, magazines, pens, paper) removed, Hand sanitizer in guest accommodation and common areas, Use of cleaning chemicals that are effective against coronavirus, Linens, towels, and laundry washed in accordance with local authority guidelines, Guest accommodation disinfected between stays, Property cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay, Screens or physical barriers between staff and guests in appropriate areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses, and other tableware sanitized. It offers panoramic views of the harbor. Find more info in the questions and answers. We see to it that your loyalty is handsomely rewarded. If you find a better rate within 24 hours of booking, we promise to outdo it by 25%. We have 134 rooms available, including 3 suites and 24 rooms with balconies. We are ready and looking forward to welcoming you! Continental, Vegetarian, Gluten-free, Buffet. You room will be waiting for you if you choose this option. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines. Booking not found – double-check your booking number and PIN then try again. Wonderful place. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Guests are required to show a photo ID and credit card at check-in. Reservations longer than 30 nights are not possible. The luxury hotel's decor is inspired by Marseille's history. Sofitel Marseille Vieux-Port has been welcoming Booking.com guests since Apr 2, 2007 If you don’t book a flexible rate, you may not be entitled to a refund. Questions and answers should be property- or room-related. Enjoy one more shower or a nap before checking out. The check in , hotel staff was very helpful and although we came early did the effort to arrange a room ”, “Modern, with great view restaurant, near to main attractions ”, “We were upgraded to a suite which was amazing. Closed Sundays and Mondays. The spa was the best thing in the hotel - with Turkish and Finnish saunas and a great indoor jacuzzi. All cribs and extra beds are subject to availability. We ordered 2 club sandwiches which were simply terrible - Bathrobes and slippers were not worthy of a 5 star hotel - We tend to stay in Park Hyatts or Peninsulas when we can, and this stay definitely did not entice us to switch chains going forward, Accor need to significantly step up their game with their 5 star offering, Great location, perfect breakfast views, a bit dated rooms, no valuation of ALL stayus, Stephan H. Families - 02/09/2020 Confirmed reviews ALL. Sofitel Marseille Vieux-Port - Free online booking. I appreciated my coffee in room every morning”, “Wonderful place. Sofitel Marseille Vieux Port*****, the iconic hotel in the Phocaean city, is a must. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Monica helped by email and during our visit Charlotte was exceptional. Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed. Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable.